FAQ

Q: What is your return policy?
A: We offer a 60-day return policy on all unused items in their original packaging.

Q: How long does shipping take?
A: Standard shipping typically takes 7-14 business days. Express shipping is available for 3-7 day delivery.

Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. International shipping times vary by destination.

Q: How can I track my order?
A: Once your order ships, you'll receive a tracking number via email that you can use to monitor your delivery.

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

Q: How do I contact customer support?
A: You can reach our customer support team via email at  service@glowbay.shop or through our contact form.